COVID-19 Information

COVID-19 Information

We all hope that you are keeping as safe as possible during these uncertain times and that this page offers you the information you need. Please click on the tabs below to read more information on each topic.

General Coronavirus (COVID-19) Advice

For full guidance on how to protect yourself and others, including information on shielding extremely vulnerable people please see the Public Health Wales information here

For information on coronavirus testing, isolation and vaccinations click here

And to find out about volunteering opportunities, click here.

COVID-19 Vaccinations and Boosters

For information on where and how you can get your Covid vaccine – 1st, 2nd or booster dose in Swansea and Neath Port Talbot – please click here

For a full list of FAQs on the vaccine, please visit the Public Health Wales website

Latest statement from the Swansea Bay Health Board:

We know many of you are anxious to have your Covid booster vaccine or to get it for a loved one in light of news on the Omicron variant of concern and new advice from the JCVI.

Please wait to be sent an appointment either by letter or text message when it is your turn or the turn of your loved one. This also applies to other age groups eligible for their second dose.

There is no need to contact the health board or your GP to make or chase up an appointment. We are aware of the expansion in eligibility for the booster to everyone 18 and over and the reduced interval between the second and the booster dose and we are working through the logistics to increase our delivery plan.

Our booking lines are exceptionally busy and you may prevent those who need to change their appointment from getting through.

We are also unable to offer online booking or drop-in sessions at this time.

You can however join our Covid vaccine reserve list – although there is no guarantee you will be seen quicker. We contact people on the list if we have availability. Go to our website for more 

If you already have a Covid vaccination appointment, please make every effort to attend on the date and at the time given. That way we know how many people to expect.

Our vaccination team continues to work extremely hard to roll out the booster programme as well as first and second doses to everyone who is eligible as quickly and safely as possible.

If you cannot make your appointment, please contact our booking team on 01792 200492 or 01639 862323 or email

Lines are incredibly busy so you may need to queue. We cannot respond to all emails immediately.

Thank you for your continued support and patience.

Apply for a Test

For guidance on how to apply for a coronavirus test, home testing kit, testing process for care homes, head to the Public Health Wales site.

Guidance on Face Coverings

The government advises that those who have an age, health or disability reason for not wearing a face covering should not be routinely asked to give any written evidence of this, this includes exemption cards.

No person needs to seek advice or request a letter from a medical professional about their reason for not wearing a face covering.

For further information on guidance about face coverings please click here.

Information for Parents & Carers

Need advice on whether to keep your child off school if they are feeling unwell?

Head to this informative flow chart which will take you on a step-by-step Q&A to deliver the outcome. It also includes helpful links to NHS direct and to organise a swab test.

Services at Ty’r Felin Surgery during the COVID-19 pandemic

It is important that you contact us as usual if you are experiencing symptoms that are concerning you.  Where possible we will maintain recommended social distancing measures and use protective equipment to reduce contact and spread of coronavirus.  Patients should observe social distancing measures and respect this while waiting in the queue. Our policy is to have 1 person in reception where it is possible to do so.

Some problems can be managed on the phone or video call rather than by face to face contact. Patients that have a pre-arranged appointment are encouraged to wait in their car until the doctor/nurse has rung them on their mobile to say they are ready to see them and will be asked to come to one of the side entrances to the surgery at that time.

Requesting medication: Please consider registering for My Health Online which enables prescriptions to be requested electronically. Head to our ‘prescriptions page‘ for more information.  Please consider nominating a pharmacy to collect your monthly prescription, and your prescription will automatically be sent there.  Please allow 7 days for the surgery and pharmacy to process your medication request.

You do not require a MED3 for the first 7 days of absence from work for any purpose.

COVID-19 Wellbeing and Support Services

Swansea Council for Voluntary Service (SCVS)

As the situation around the Coronavirus pandemic evolves, we know that this is a very difficult time for people across the whole of the UK. This directory lists Swansea based & national support organisations and services that may be useful to you at this time.

The COVID19 online directory is now available.  This provides the most up to date list of available services as it is updated by SCVS on a regular basis.

Gorseinon Area Community Response to the COVID-19 situation

Local councillors and community members have formed a community led response to any needs and issues that arise for people during the COVID-19 crisis.

For local assistance and support for those self-isolating, please reach out to the two community groups that are helping – more information via flyer 1 and flyer 2.

For residents of the Llwchwr community who wish to access food provision during the COVID-19 pandemic – please see more information here.

The Macmillan Cancer Information and Support Service also offers information for people with cancer during the coronavirus restrictions: please see this leaflet here.

Travel Guidance

On 17 May 2021 the First Minister announced that international travel would resume and confirmed that Wales would use the same traffic-light system for international travel as in other parts of the UK.  However the Welsh Government has also made it clear that international travel should only be undertaken for essential journeys.

Welsh Government are working closely with the UK government to ensure that Welsh citizens can access the NHS-app to obtain covid status certificates. However, at the current time the system is unable to provide a service to anyone that lives in Wales, Northern Ireland and Scotland.

Whilst a timescale is finalised for Wales’ inclusion, a temporary system has been put in place to enable people in Wales to get a letter demonstrating their vaccination record. This means that from the 24 May, people in Wales who have had two doses of the vaccine and need to travel to a country which requires covid vaccination in the next four weeks should ring 0300 303 5667. Travellers should note that certificates will take 7-10 working days to process. 

Guidance on the provision of covid vaccination status, can be found at:

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